FAQ
Dr. SN Elder Care offers a wide range of services to support the health and well-being of your loved ones at home. These services include doctor consultations (both in-person and online), home nursing care, patient care, palliative care, medical equipment rental, 24×7 medicine delivery, and diagnostic services like blood tests, ECGs, and X-rays. We are dedicated to providing professional, compassionate care to meet all of your elder care needs.
Scheduling a service is easy! You can book an appointment directly through our website or by calling our customer service team. We’ll work with you to arrange the most convenient time for doctor consultations, nursing or patient care visits, and other services. If you have any specific needs or requests, feel free to let us know, and we will tailor our services accordingly.
Yes, all of our healthcare professionals, including doctors, nurses, and caregivers, are highly trained and experienced. We carefully vet each staff member to ensure they have the necessary qualifications and a compassionate approach to elder care. Our team is dedicated to providing the highest standard of care for your loved ones, in line with industry best practices.
Yes, our online doctor consultation service makes it easy for families to get medical advice for their loved ones, no matter where you are. You can connect with our qualified doctors through secure video calls, ensuring that your loved one receives the necessary care and guidance, even if you’re far away. If you need in-person consultations, our team is available to travel within our service areas.
Palliative care is suitable for individuals facing serious or terminal illnesses who need help managing pain and symptoms to improve their quality of life. If you are unsure if palliative care is appropriate, we encourage you to speak with one of our experts. We will assess your loved one’s condition and provide a tailored care plan that focuses on comfort, dignity, and support.
We understand that urgent needs can arise at any time, which is why our services, including medicine delivery, are available 24/7. If you need urgent assistance or medicine delivery, simply contact us through our website or emergency phone line. Our team will promptly deliver the required medications or arrange for immediate care to address your loved one’s needs.