Privacy Policy

We, Sage Management Services, a proprietorship concern, manage and operate elder care services under the brand name Dr. SN Elder Care Services (hereinafter referred to as “the Company”, “we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile application, or engage with our services.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the platform or use our services.

1. Information We Collect1. Information We Collect

We may collect the following types of personal information from users:

Personal Identification Information: Name, address, phone number, email address, date of birth.
Medical Information: Any health-related details voluntarily shared for service suitability.
Payment Information: Transaction details when services are booked.
Device Information: IP address, browser type, device identifiers.
Usage Data: Interactions on our website, app, and services.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, manage, and improve our elder care services.
To process service requests, bookings, and payments.
To communicate with you regarding appointments, schedules, or service updates.
To respond to customer support queries and feedback.
To comply with legal obligations.
To enhance the functionality and security of our website and application.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information with:

Our verified Care Providers strictly for service delivery purposes.
Service providers assisting us with payment processing, IT services, or communications.
Legal authorities when required under law or in response to legal process.
With your consent, for any other purpose not listed above.

4. Data Protection and Security

We adopt appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no security system is impenetrable.

5. Your Rights

You have the right to:

The Company ensures that all Care Providers undergo background verification and basic training.
Request corrections to inaccurate information.
Withdraw consent for marketing communications.
Request deletion of your personal data, subject to legal and contractual obligations.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

Our website and application may use cookies or similar technologies to enhance your browsing experience and analyze usage patterns. You may adjust your browser settings to refuse cookies, but certain features may not function properly.

8. Third-Party Links

You are solely responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account must be immediately reported to the Company.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Sage Management Services
No. 1, Civil Aviation Colony, 100 Feet Road, Nanganallur,
Chennai, Tamil Nadu 600 061.
Email: [email protected]
Phone: +91 9445923005‬

By accessing or using our services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.